mlnnop.com Payment Policy
Welcome to mlnnop.com, an Australian 3C digital independent website under Kain Technology! To ensure your smooth shopping, we provide a safe and convenient payment experience, and at the same time formulate clear and standardized payment policies to allow you to consume with peace of mind.
1. Payment methods
We cooperate with many mainstream payment institutions to provide you with a rich and diverse payment options, covering credit cards, debit cards, PayPal, and popular local payment methods in Australia. No matter which payment method you prefer, you can find an adaptation solution on the platform.
2. Payment security
Encryption technology: The platform uses advanced SSL encryption technology to strictly encrypt all information you submit during the payment process, such as bank card number, password, name, contact information, etc., to ensure the security of data during transmission and prevent information leakage.
Regular audits: We work closely with payment partners to conduct regular security audits of the payment system to promptly discover and resolve potential security risks and ensure a stable and reliable payment environment.
Identity verification: Some payment methods require identity verification, such as SMS verification code, fingerprint recognition or facial recognition, to further enhance the security of payment and prevent others from stealing your payment information.
III. Order payment confirmation
Instant feedback: After submitting the payment application, the system will immediately feedback the payment result. If the payment is successful, you will receive an order confirmation email containing order number, product details, payment amount, payment time and other information, and you can also check the order status on the "My Order" page of the website.
Exception handling: If an exception occurs during the payment process, the system will prompt the specific reason. You can follow the prompts or contact our 24-hour customer service team. You can call the customer service hotline 18236960189 or send an email to service@mlnnop.com, and the customer service staff will help you solve the problem.
IV. Payment processing for refunds and returns
30-day free return and exchange: Within 30 days from the date you receive the product, if you are not satisfied with the purchased product, you can apply for free return and exchange. After the application is successful, we will refund according to your original payment method.
Refund time limit: For orders paid by credit card, the refund will be returned to your credit card account within 5-10 working days; for orders paid by PayPal or other electronic payment methods, the refund will be received within 3-7 working days.
Kain Technology (Shanghai) Co., Ltd. is headquartered at 12th Floor, Building 1, No. 399, Zhongren Road, Jiading District, Shanghai. The legal representative Liu Ling leads the team to strictly implement this payment policy. In addition, all purchases in the store enjoy free shipping service, and strive to create a worry-free shopping environment for you. If you have any questions about the payment policy or encounter problems during the payment process, please feel free to contact us and we will serve you wholeheartedly.
